by Jeff Reiter | Oct 6, 2026 | Risk & Exposure
At some point before renewal, the cyber insurance application usually lands in somebody’s inbox. Maybe the broker sends it to the Village Manager. Maybe finance gets it first. Maybe it gets forwarded straight to IT with a note that says, “Can you help with these...
by Jeff Reiter | Oct 1, 2026 | Technology in Practice
A Finance employee gets an email on a Tuesday morning. The sender’s name is familiar. The signature looks right. The request is believable. Maybe a vendor wants to update banking information. Maybe an employee needs a payroll change before the next run. Maybe someone...
by Jeff Reiter | Sep 25, 2026 | Leadership & Governance
When a Cyber Incident Hits, Who Gets the Call? Something unusual has happened. An employee account may be compromised. Files may be unavailable. A vendor has reported suspicious activity. At first, no one knows how serious the situation is. The immediate question is...
by Jeff Reiter | Aug 21, 2026 | Leadership & Governance
Every month, someone at the Village prepares the same board summary. Over time, they find a faster way to do it with AI. They use the same source material, the same basic prompt structure, and the same review steps. Eventually the process works so well that nobody...
by Jeff Reiter | Aug 10, 2026 | Leadership & Governance
Why AI Governance Must Start Before Platform Selection Most organizations eventually get to the same question about AI: Which platform should we use? Copilot? ChatGPT? Gemini? Claude? Something else? It is a fair question. It is also usually not the first one I would...
