by Michelle Johnson | May 18, 2026 | Public Agency Operations
There is a moment that happens inside many municipal offices when a relatively small technology issue suddenly stops feeling small. How Small Technology Failures Cascade Into Municipal Disruptions Usually, it begins quietly. Municipal technology disruptions often...
by Michelle Johnson | May 13, 2026 | Risk & Exposure
Most municipalities still think of cyber insurance as something that exists in the background. A policy the finance department renews each year in case a serious incident ever happens. But over the last several years, insurance carriers have quietly become far more...
by Michelle Johnson | May 12, 2026 | Operational Resilience
How Cloud Platforms Became Central to Municipal Operations A lot of municipalities no longer think of cloud platforms as optional support tools sitting around the edges of operations. Over time, many of those systems became woven directly into how departments function...
by Michelle Johnson | May 8, 2026 | Operational Resilience
What Happens in the First Hours of Cyber Incident Response There is a particular kind of silence that settles over an office when critical systems suddenly stop responding. Not the normal quiet. The uncomfortable kind where people are refreshing screens, checking...
by Michelle Johnson | May 8, 2026 | Leadership & Governance
Why Cybersecurity Ownership Matters in Local Government Most local governments do not intentionally ignore cybersecurity. In many cases, leadership teams believe they are handling it reasonably well. Security software is in place. Cyber insurance has been renewed....
