When a Smooth Retirement Still Leaves Gaps A municipal leader once described a retirement transition to me as "about as smooth as we could have hoped for." There had been plenty of notice. Documentation was collected. Meetings were held. A replacement had been...
How Microsoft 365 Account Takeovers Are Evolving Microsoft and multiple cybersecurity organizations continue to warn about increasingly sophisticated Microsoft 365 account takeover campaigns affecting organizations across the country. Many of these incidents no longer...
How Former Employee Access Problems Develop in Local Government Most municipalities do not intentionally leave former employees connected to systems. What usually happens is much less dramatic than that. Someone retires after twenty years. A department head changes...
When Microsoft 365 Stops Being Easy to Navigate Most municipalities do not notice their Microsoft 365 environment is becoming difficult to manage until employees quietly stop relying on it the way they used to. At first, the issues seem minor. Someone cannot locate...
Most conversations around AI in local government are focused on productivity. Faster meeting notes. Easier email drafting. Quicker document creation. Better search capabilities. People see that part immediately. The larger issue is what these tools can already access...
How Administrative Rights Accumulate Over Time Most public agencies do not set out to create weak administrative access controls. It usually happens in a much more ordinary way. Someone needs elevated access to solve a problem. They may need to support a department,...
Most local government leaders do not spend much time thinking about whether their email domain can be impersonated. As long as email is sending, receiving, and moving through the day without obvious trouble, it feels like one of those technical areas the IT provider...
How Payroll Scams Target Local Government Offices Most local government offices do not think of payroll season as a cybersecurity issue, but it can become one very quickly. Payroll cybersecurity starts with recognizing that employee records, direct deposit changes,...
Copilot Is Revealing the Microsoft 365 Permission Problems You Already Have One of the biggest surprises about Microsoft Copilot is not what it can do. The bigger surprise is what it can already see. Microsoft Copilot is no longer something organizations are only...