As a leader in your company, it is important you are doing what you can to keep your team happy and productive. While research on employee productivity is relatively new, there are some common threads that show employees are more productive when they have the tools and support they need to do their jobs well.
You give your employees the training and mentorship they need to do their jobs well. You provide health and other benefits that help them stay energetic and creative. However, do you give them the IT support they need to keep them working at a steady pace? Perhaps not. Here are just a few common IT problems that can decrease productivity quickly.
Lack of Support While on the Road or at Home
A recent two-year study out of Stanford demonstrated at-home employees work just as much (if not more) than employees that are required to come into the office. If your team members work from home, or while out on the road, you may already see the increased productivity, commitment, and creativity that comes from that arrangement. However, without proper IT support and equipment, employees can become frustrated easily.
When you choose to work with a Managed IT Service provider, you can take a deep breath and be confident your at-home employees are receiving fast responses and solutions to any IT problem they may encounter. Even better, if your team members are working late at night or are in a different time zone, your Managed IT Service is always ready to assist, even if you are not in the office yet.
Consistent Problems without Reliable Solutions
There is nothing more frustrating than encountering the same problems and being left without reliable solutions to fix it. Your employees can become frustrated with the same slow network or the same hardware issues, as can your customers. If your customers interact with your company online or using hardware or other network systems, problems can decrease sales as well as decreasing employee productivity.
Fortunately, working with a Managed IT Service provider means your employees and customers will encounter fewer problems. If they happen to run across an issue, your Managed Services provider will quickly take care of the issue and assure it doesn’t happen again.
Employee productivity and customer satisfaction go hand-in-hand. Give your team the IT solutions they need by investing in a partnership with an exceptional Managed IT Service provider. Call the RWK team today to tell us more about your company, your goals, and your needs. We will develop a plan customized for your company.