by Jeff Reiter | Apr 28, 2026 | Risk & Exposure
Why third-party systems and software providers can disrupt operations faster than most leaders expect Most teams rely on vendors more than they realize. When those systems are working, no one thinks about them. When they are not, things slow down or stop...
by Jeff Reiter | Mar 30, 2026 | Leadership & Governance
Why a Municipal IT Outage Is Now a Leadership Issue Most municipal leaders don’t spend their day thinking about servers, Microsoft 365, or cybersecurity software. But when systems go down, the problem doesn’t stay in the IT department. It becomes: A payroll problem. A...
